Call us: +44 (0)1782 479 363

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Magento Support

eCommerce changes. Fast. So it's imperative to move with the times, keep your customers engaged and your competition behind you. Our tailored support packages are designed to keep your website secure, evolving, and constantly improving.

If it's broke, we'll fix it

Support Packages

With a monthly Magento support package, you can benefit from the combined expertise of our helpdesk, developers, UX team and eCommerce specialists. Online customer behaviour is always evolving, so it’s important that you stay agile and adapt quickly.

We will take the time to understand your brand’s goals, your customers, and your commercial KPIs so we can proactively make suggestions to help you evolve positively. Improving front end performance and functionality results in bottom-line gains.

As eCommerce experts, we can also offer advice and solutions to improve your internal efficiency. From back-office operations to front of house customer care, we will work closely with you to identify opportunities for automation, streamlining, and improved Customer Lifetime Value (CLTV).

All delivered as part of a custom-designed, flexible, proactive support package

Magento Support
Magento Security

Wolf. Meet door.

Security Patches & Training

Magento needs to be kept up to date and maintained with the latest updates and patches, in order to keep your website secure. Security vulnerabilities can be exploited quickly once they become widely known, which is why we provide rapid response times and priority scheduling for security patches.

As your project evolves, bugs and conflicts can sometimes arise from upgrades, patches, or new functionality, especially if you have custom functionality or 3rd party extensions. Our expert support team will make sure that these conflicts are found and resolved quickly to minimise any impact on you and your customers.

We also offer training and day-to-day advice for the management of your Magento store through our friendly helpdesk and eCommerce team.

Talk to an expert

Do you have a project in mind?

Call us: +44 (0)1782 479 363

Call us: +44 (0)1782 479 363