Magento Support Services

Progress and peace of mind with comprehensive Magento 2 support.

Magento Certified eCommerce Agency

A fully functional and progressive ecommerce store is a major contributor to the overall success of your ecommerce channel. Without it, all other marketing endeavours can be negatively impacted. 

So a dependable, expert Magento support team to address the unexpected efficiently, spot opportunities, implement positive change and be an intelligent ecommerce partner brings the peace of mind to allow you to attack your ecommerce goals confidently. 

Our support team includes certified Magento developers, UX specialists, former ecommerce managers and digital marketing professionals. But above all, we understand what it’s like to be sitting in your seat.  

Talk to us about how we can help you post outstanding ecommerce results for the business.

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Request a FREE Site Audit
Two Tier Magento Monthly Support Packages

Magento Support Services & Packages

Every business needs a combination of proactive and reactive Magento support, or as we call it, Essential & Enhanced Magento Support. See the breakdown

Tier One

Essential Magento Support

Our Essential Service is considered the baseline Adobe commerce support to keep your store patched, updated and transactional. With an emphasis on speed of resolution, our Essential Support, with fast SLA and ticket turnaround keeps any disruptions to a minimum.

Talk to us about essential support
Tier Two

Enhanced Magento Support

Enhanced Adobe Commerce Support sits on top of our Essential Support to become a comprehensive service for driving positive, continuous and measureable improvements in your ecommerce business. Working closely with your account manager, you’ll have access to the full scope of our skils sets in eCommerce and Adobe Commerce Consultancy, Design & UX, Functionality Development, Integrations and more…

Talk to us about enhanced support
Magento 1 & 2 Support

Tailored Magento Support Packages

Our Magento Support Packages are designed to work around you and are broadly categorised into Essential and Enhanced workflows. 

The first step is to conduct an Onboarding session which includes:

  • A Magento Technical Audit 
  • Local Environment Setup 
  • Deployment Process Setup. 

Once we have a thorough understanding of your environment, we know what level of Essential Support will be required to comprehensively maintain it.

The onboarding process also focuses on:

  • Future Plans
  • Known Requirements 
  • Key Commercial Goals 
  • Commercial Understanding 

By gaining a deep understanding of you, your business, industry, plans and goals, we’re able to build a team of suitably skilled professionals who together can engage on a roadmap of work that will enhance store performance from the very first month of active support. 

Our account management team always take the approach of treating client investment as if it were our own. Any task is carefully evaluated in terms of its potential for improving site performance. We’ll discuss, share observations and ideas and be intelligent ecommerce advisors.

Talk to a Magento Expert
Request a FREE Site Audit
Magento 1 & 2 Support

Why Deploy Magento Support?

Fast Response & Turnaround

We fix issues quickly, sometimes even before you’re aware of them. 

Communication & Planning

A dedicated account manager in regular communication each month to update, manage and plan activity.

Ecommerce Expertise

We have experience of being in your position, so we know what businesses expect from their Ecommerce channel, and how to deliver it.

Magento Integrations

Vast experience of robust and reliable integrations with ERP, WMS, EPOS, Finance etc…

Diligent Patching & Updates

Implemented carefully, diligently and proactively.


Long Terms Support Agreements through to Rolling Contracts. Scale-up and down as your business needs it.

Magento Specialist

Deep technical understanding to help get every drop of value from your Magento investment.

Digital Marketing

Vast knowledge of tools, techniques and processes that enhance the ability to implement and iterate successful campaigns.

Make unproductive days a thing of the past

We’re available for an initial conversation to find out how we can design a support service that fits you and your requirements.
Certification Magento, Shopify & Digital Marketing Agency
Results Driven

Some statistics we've acheived for clients we support:

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Call us on 01782 710740

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Other Services

Explore our Magento eCommerce Services.

Magento 2 Development

Full Magento Project delivery including Scoping, Wireframing, UX, Development, Population, 3rd Party Integrations, Testing & Launch


Magento Integrations

Integrate Magento with key 3rd party systems used in the business such as ERP, PIM, WMS, EPOS and Finance.


Magento Strategy

With over 12 years of ecommerce expertise, we can help you design the path forward in terms of maximising the platform and digital marketing strategy that drives results.


Magento Migration

Experienced Magento migration services to seamlessly re-platform, taking vital functionality and data (including products, customers, orders) in the process.

Migrating to Magento

Magento Rescue

Alleviate the headache and lost profits associated with failing projects with effective Magento project rescue services.

Rescue Service

Magento Accelerator

Get to market quickly and efficiently and cost-effectively with our Magento Quick Start service.

Magento Accelerator
Our Partners

We are a multi-award winning Magento Support Agency, partnered with top tech providers.


What our clients say
about our work.

We couldn’t be more pleased with the guys at Deploy. When we asked them to take over, they made that happen quickly and effectively. Communication was superb throughout. A real breath of fresh air. We’ve got real confidence in where they can help us take our online presence. That’s something we’re already working on and we’re looking forward to implementing some fantastic ideas so our customers can get an even better online experience.

Matt Barker

Marketing Manager

I’ve worked closely with the Deploy team for a number of years now and we’ve had some pretty ambitious targets to drive towards along the way. I’m pleased to say that we’ve regularly exceeded our performance targets, and Deploy have played their part in us hitting those targets. We’ve got a great working relationship with a long term road map to work to together. We’re looking forward to continuing our partnership with them.

Andy Coulter


We’ve worked with Deploy for over 7 years now and this is the 2nd major website development project we’ve worked on together. Once again, it was well-managed, communication was great throughout and we Deploy have played a major role in suggestions for improvement across the site. We’re already seeing the positive impact to key metrics so overall we’re really happy.

Ben McFarlane

Head of Sales & Marketing

Let's Talk Magento Support

Call us today to discuss uplifting your current design and maximise your market potential.

Chat to a Magento expert

Call us on 01782 710740

Or email us

[email protected]

Get in touch